It’s not the most common credit card processing machine, but that doesn’t mean the Ingenico Desk 3500 isn’t work a look.
The terminal, from major manufacturer Ingenico, offers plenty of features for small businesses. Ingenico states that the terminal is designed to let you accept any payment at the counter. That includes traditional magnetic stripe cards, EMV chip cards, or contactless payments, such as Apple Pay.
Here’s a quick overview of Ingenico Desk 3500 features:
- EMV acceptance
- NFC (contactless) acceptance
- Built-in thermal printer
- Color screen
- Backlit keys
- Small footprint
In this review, we’ll take a closer look at the functions available with this terminal.
Ingenico Desk 3500
As a countertop terminal, the Desk 3500 is great for businesses that want a secure way to accept credit cards, but don’t need the features (or cost) of a full POS system. With a color screen and backlit keys, the machine is easy to see in all lighting conditions. It weighs less than one pound, but is a solid terminal designed to withstand the hustle of small business environments.
The built-in thermal printer means you won’t have to fuss with an external printer to provide receipts to your customers.
For many businesses, the best part is that it allows you to take all kinds of card payments. Whether your customer still has a traditional magstripe card, has upgraded to more secure EMV chip cards, or prefers to convenience and security of digital wallets like Apple Pay or Samsung Pay, this Ingenico machine can accept it.
It doesn’t matter if the card is credit or debit – you can simply choose which card type it is when you process the sale.
With any credit card machine, you’ll need to close your “batches” in order for the transactions to process. Most businesses choose to batch once per day. The Desk 3500 has an auto-batch feature that will automatically close your batch for you at a pre-set time. You can change the time of the auto-batch; just be sure you check with your processor if you do. Some processors require you to batch by a certain time if you’re looking for next-day deposits.
While countertop terminals don’t offer the same range of reports available with full POS systems, the Desk 3500 still provides basic information about your transactions. You can run summary or detail reports, see information by cashier, review stored transactions, see recent errors, and more.
The Desk 3500 has options no matter how you prefer to connect machines. It features wifi, Ethernet, or dial-up capability.
Keep in mind that some businesses experience slower transaction processing when using dialup. If that’s the case for your business and it impacts customer satisfaction or checkout time, you may want to consider another connection option.
The Desk/3500 is PCI-PTS 5.x Certified. Its Telium TETRA OS uses the latest cryptographic schemes with future-proof key length.
All payment options
The Desk/3500 enables NFC couponing and wallet use cases in addition to EMV Chip & PIN, swipe and contactless payments.
User-friendly and intuitive interface
Featuring intuitive card readers and an easy-to-use applications menu, the Desk/3500 provides an enhanced payment experience.
Maximized network availability
In addition to Ethernet and modem, the Desk/3500 offers Wi-Fi. Network availability and communication costs are fully optimized.
Convenient NFC payment
The Desk/3500 boosts NFC payment by offering customers a seamless experience through a conveniently located card-reader zone and faster transaction flows.
Secure payment from the Telium TETRA OS
Backed by 30 years of experience and its user-friendly interface, the Telium TETRA OS embeds the best security mechanisms to protect transaction privacy and leverage Ingenico’s unique portfolio of payment applications.
Ingenico follows a proactive eco-design policy. From design to production and market launch to recycling, we strive to minimize our environmental footprint throughout the product life cycle.